Find the right combination of North America LTL freight services

Shippers: Work with us

Manage spend without sacrificing speed

With the growth of ecommerce, flexibility is in higher demand than ever. With less than truckload (LTL) delivering services, we can help you to adapt—creating a true competitive advantage.

Essential solutions for every delivery

Expedited LTL

Meet even the tightest deadlines with our range of expedited options, including charter, commercial air and air cargo solutions.

Common Carrier LTL

Proactively address any challenges with comprehensive coverage based on your specific LTL cargo requirements.

Consolidation

Consolidate your LTL orders with other goods on the same route—reliably and safely, so they arrive on time in full.

Temperature controlled LTL

Get fast, reliable, and safe transport for your temperature sensitive shipments, even if they don’t fill an entire trailer.

Is your freight ready?

NMFC updates may affect LTL rates

Stay up to date with the latest NMFC updates. Recent changes, including the shift to a density-based classification system are designed to simplify freight classes and improve pricing accuracy. Check out our guide to see how these updates may affect your LTL freight rates.

Enhance and extend your reach

Retail Consolidation

Reliably meet on time in full requirements with our retail direct programme, pre-paid supplier programme and warehouse solutions.

Reverse Logistics

Maximise value for every product, even returns, liquidations and over, short and damaged (OS&D) freight.

Store Distribution

Gain visibility and control costs with our direct store delivery solutions—from project roll-outs to business interiors and replenishment.

Protect and streamline your strategy

eBOLs

Electronic bills of lading (eBOLs) can provide better end-to-end delivery visibility and help improve data and billing accuracy.

Shipper’s Insurance

Protect your LTL cargo with shipper’s insurance from C.H. Robinson. Add a broader level of protection with coverage for cargo damages.

LTL delivery built for small businesses

Simplify freight. Scale with confidence.

Dedicated support

Solutions for growing businesses

Leverage smart AI-powered technology and dedicated support to streamline your deliveries. Tap into one of North America's largest LTL carrier networks for capacity and competitive rates.

What sets C.H. Robinson LTL freight services apart

Unmatched Expertise

Collaborate with seasoned supply chain experts who can help anticipate, strategise, and solve for your planned and unplanned freight needs.

Unrivalled Scale

Improve on time in full performance with LTL cargo services backed by end-to-end visibility through our Navisphere® technology.

Tailored Solutions

Combine our full suite of less than truckload cargo services into a single solution that spans all capacity options.

Freight market update

Get the latest intel. Own the competition.

 

The C.H. Robinson Edge delivers expert advice on what’s new, what’s next and what to do about it. With the leading freight market insights, powered by unmatched expertise and data of the market leader, you can stay ahead in today’s fast-changing world economy—where supply chains can make or break business success.

Related services to elevate your delivery strategy

Truckload

Access competitive, reliable truckload capacity from the provider that moves the most truckload freight of any company in the world.

Managed solutions

Configure our TMS technology, 3PL managed transportation and 4PL services to tackle your toughest logistics challenges and improve efficiency.

Cross-Border

Ship confidently across borders with expert support for smooth, customs compliant and disruption-free processes.

Let’s get your LTL freight where it needs to go

Common LTL freight services questions

Q: What is LTL freight?

Less than truckload (LTL) freight is a transportation service where multiple shippers share trailer space for palletised freight that doesn’t require a full truckload. Instead of dedicating an entire trailer to a single delivery, LTL carriers consolidate smaller loads moving in the same direction.

This model allows shippers to move freight more frequently and cost-effectively—paying only for the space and weight their freight occupies. LTL freight services are ideal for organisations with partial-load volumes across networks, offering flexible capacity, optimised trailer utilisation and scalable solutions without sacrificing speed or reliability.

Q: What are the benefits of LTL delivery for companies?

Shippers can gain several advantages from LTL services:

  • Cost savings: With LTL, you pay only for the space you need instead of an entire truck. Combining your deliveries with other shippers’ freight cuts transportation costs.
  • Flexibility & frequency: LTL allows companies to deliver products in smaller batches more frequently, supporting just-in-time inventory and regional distribution without waiting to accumulate a full truckload.
  • Network reach: Major LTL carriers operate extensive terminal networks, so companies can reach receivers in many markets efficiently. You can deliver to multiple destinations in one truckload with one or multiple carriers via LTL, which is useful for distributing products to different regions.
  • Environmental efficiency: Consolidating freight means fewer half-empty trucks on the road. LTL delivery optimises trailer space, reducing fuel usage and emissions—a sustainability win for companies with green initiatives.
  • Reduced storage needs: Because you don’t need to stockpile goods until you have a full load, LTL can minimise on-hand inventory and warehouse space requirements.

Q: How are LTL freight rates calculated?

LTL delivery costs are determined by several key factors:

  • Weight & dimensions: Heavier and larger deliveries cost more and density (weight-to-volume ratio) is crucial. The overall delivery, including pallets or other packaging, is measured and weighed to determine its density. To calculate density, divide the total weight of the delivery by the total cubic feet. Here’s how to calculate the cubic feet and density of a delivery:
    • LxWxH/1728 = Cubic Feet (CU FT)
    • Weight (Pounds)/CU FT = Density (PCF)
  • Distance:The further your freight needs to go and the number of geographic zones or hubs it crosses, the higher the rate. Delivering cross-country will cost more than a regional haul.
  • Freight class: All LTL freight is assigned an industry-standard class (ranging from Class 50 for very dense items to Class 500 for very light or bulky items). This classification reflects the delivery’s density, value, stowability and handling characteristics. Freight class directly affects price. A lower class yields a lower price and higher classes result in a higher cost to deliver. Misclassifying an item can lead to surprise reclassification fees.
  • Accessorials: Any extra or special services required will add to the cost of your LTL delivery. For example, liftgate delivery, residential or limited-access drop-offs, inside delivery, expedited delivery, hazardous materials handling and fuel surcharges are common LTL accessorial charges that increase the price.

High delivery volumes of dense, easy to handle deliveries may allow negotiated contract rates or volume discounts. But fundamentally, weight, distance, class and services determine LTL pricing. Ensuring deliveries are properly measured, classified and consolidated up front can help control costs.

Q: What is freight class and why does it matter in LTL delivery?

Freight class is a standardised rating defined by the National Motor Freight Classification (NMFC) system. It categorises freight based on its density, ease of handling, stowability and liability. Classes typically range from 50 (very dense, hard-to-damage freight like metal hardware) up to 500 (bulky, lightweight or fragile goods).

Carriers use freight class to set delivering rates, with lower classes generally costing less to deliver per pound than higher classes. For example, dense freight in a lower class will be cheaper than an equal weight of bulky freight in a higher class. It’s important to get the class right: misclassifying freight can result in billing adjustments, delays or penalties. Logistics teams should regularly consult NMFC guidelines or their 3PL to determine the correct class for each product. Proper classification ensures you’re billed accurately and avoids costly surprises.

Q: How can we reduce LTL delivery costs or improve efficiency at scale?

There are strategies to save money and streamline LTL operations:

  • Consolidate deliveries: Combine smaller orders into fewer, larger LTL deliveries. Co-ordinating pickup schedules or using a central consolidation hub allows you to fill more of a trailer and benefit from better rates.
  • Classify and document accurately: Always provide precise weights, dimensions and freight class inclusive of product, pallets and packaging. Accurate freight information prevents re-weigh or reclass fees. Clear documentation (e.g., BOLs, labels) and early communication of special requirements can also reduce delays and unexpected charges.
  • Use technology and a TMS A transportation management system (TMS), like the C.H. Robinson customer platform, helps optimise routeing, automate consolidation, shop rates across carriers and route deliveries to the right carrier based on parameters that meet cost and service metrics. TMS platforms with real-time tracking and analytics can identify performance issues and streamline delivering operations.

By consolidating freight, using accurate data and embracing technology, shippers can significantly reduce costs and improve LTL delivery efficiency. Ready to get started? Connect with an LTL delivery expert today.

Q: How do I choose a reliable LTL provider?

Selecting the right provider for your LTL freight is critical. Key considerations include:

  • Service network & capacity: Ensure the provider covers your delivery lanes and has the capacity to scale and evolve with your business.
  • Reliability and transit times: Choose providers that have the data to show strong on-time performance and low damage rates. Consistency matters as much as speed.
  • Pricing and contracts: Look for providers that provide competitive pricing based on your delivery needs.
  • Technology & visibility: A strong LTL provider will offer route guide capabilities, real-time delivery tracking, API or EDI integration and actionable insights through analytics. System connectivity with your TMS or ERP is a major advantage.
  • Customer service & expertise: Dedicated support and deep logistics experience help mitigate disruptions and optimise performance.

Q: How long does LTL delivering usually take compared to FTL?

LTL transit typically takes longer than full truckload (FTL) due to its shared, multi-stop hub-and-spoke structure. While FTL freight often moves directly from origin to destination, LTL deliveries pass through regional terminals and may involve multiple stops and handling events.

A delivery that would take 1-2 days via FTL may take 3-7 days with LTL, depending on distance and the carrier’s network design. For time-sensitive freight, expedited LTL or volume partial truckload services can offer faster alternatives, though at a higher cost. Factor in LTL lead times during planning to meet service-level expectations.